Effective Date: June 2026
These Subscription & Billing Terms govern paid subscriptions, billing behavior, vault plan management, and related payment services for IDVault operated by MyIDVault LLC.
IDVault offers multiple subscription plans with different storage capacities, document limits, sharing capabilities, and vault member limits.
Available plans, pricing, and included features may change over time.
Paid subscriptions renew automatically at the end of each billing cycle unless canceled before renewal.
Billing cycles may be monthly or annual depending on the plan selected during checkout.
Payments are processed securely through third-party payment providers such as Stripe.
IDVault does not directly store full payment card details.
If a payment cannot be processed, subscription access, features, storage capacity, or vault functionality may be restricted until payment issues are resolved.
Certain subscription plans support shared vaults with invited members.
If a vault owner downgrades or removes members from a shared vault, affected users may temporarily receive a grace period before reverting to another plan tier.
Vault owners remain responsible for managing shared access and membership permissions.
In some situations, users may temporarily retain access to certain features or storage limits during a limited grace period.
If no new subscription choice is made before the grace period ends, the account may automatically revert to a lower-tier plan.
Except where required by law, subscription payments are generally non-refundable once processed.
Refund requests may be reviewed on a case-by-case basis at the sole discretion of MyIDVault LLC.
Applicable taxes may be added to subscription charges depending on your jurisdiction and local tax requirements.
Users may upgrade, downgrade, or cancel eligible subscriptions through available account management tools.
Certain plan changes may immediately affect vault limits, member capacity, or available features.
If you believe a billing error has occurred, please contact IDVault support promptly before initiating disputes or chargebacks whenever possible.
We may update these Subscription & Billing Terms periodically. Continued use of paid services after updates become effective constitutes acceptance of the revised terms.
MyIDVault LLC
418 Broadway STE N
Albany, NY 12207
United States
support@myidvault.io