Effective Date: June 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and MYIDVAULT LLC ("Company," "we," "us," or "our") regarding your access to and use of https://myidvault.io and any related applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must immediately discontinue use.
You must be at least 18 years old or the age of majority in your jurisdiction to use IDVault. By using the platform, you confirm that you have the legal authority to enter into these Terms.
IDVault provides secure cloud-based document storage, encrypted file handling, controlled document sharing, vault membership management, and related identity organization tools. Features may evolve over time and may differ between subscription plans.
You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. You agree to:
By using the Services, you represent and warrant that:
If you provide any information that is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account.
You may not use IDVault to upload, store, distribute, or share:
We reserve the right to suspend or terminate accounts involved in abusive, illegal, or harmful activity.
Certain subscription plans allow shared vault access with invited members. Vault owners control:
Removing a member may change that user's vault access, permissions, or subscription status.
Some features require a paid subscription. Subscription pricing, storage limits, document limits, and member capacity vary by plan. Paid subscriptions renew automatically unless canceled before the next billing cycle. Billing is processed securely through Stripe.
Shared vault members who lose access may temporarily receive a grace period before reverting to a lower-tier plan.
IDVault uses encryption, authentication systems, and secure cloud infrastructure designed to protect stored documents and account information. While we implement security safeguards, no system can guarantee absolute security or uninterrupted availability.
You retain ownership of the documents and content you upload. By using the platform, you grant IDVault the limited, non-exclusive rights necessary to store, process, secure, and transmit your content solely for the purpose of providing the Services. We do not access, sell, or share your content with third parties.
You represent and warrant that you have all rights necessary to upload the content and that it does not infringe any third-party rights.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services.
Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption.
Upon account termination, you may request an export of your data. We will retain data for a reasonable period as required by law, after which it will be permanently deleted.
We may modify, suspend, restrict, or discontinue portions of the platform at any time for maintenance, upgrades, legal compliance, or operational reasons. We reserve the right to impose limits on certain features or restrict access to parts of the Services without notice or liability.
We reserve the right to suspend or terminate accounts that:
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
To the maximum extent permitted by law, MyIDVault LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the platform.
Our total liability to you for any claim arising from or related to these Terms or the Services shall not exceed the total amount you paid to us in the six (6) months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless MyIDVault LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any third-party rights.
Before initiating any formal dispute, you agree to contact us at support@myidvault.io and attempt to resolve the matter informally. We will work to resolve the dispute within 30 days.
If not resolved informally, any dispute shall be settled by binding arbitration in Erie County, New York, United States. We will cover arbitration fees if deemed excessive. The arbitrator's decision shall be final and binding.
You agree to resolve disputes on an individual basis only — not as part of a class, collective, or representative action.
These Terms shall be governed by the laws of the State of New York, without regard to conflict-of-law principles. Any court proceedings shall be brought in the courts of Erie County, New York.
By using the Services and providing your email address, you consent to receiving electronic communications from us, including notices about your account, legal updates, service announcements, and responses to your inquiries. You agree that any agreements, notices, disclosures, or other communications we send electronically satisfy any legal requirement that such communications be in writing.
These Terms constitute the entire agreement between you and MyIDVault LLC regarding the Services and supersede all prior agreements. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
We may update these Terms periodically. If we make material changes, we will notify you by email at the address associated with your account from support@myidvault.io. Continued use of the platform after the effective date constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
MYIDVAULT LLC
418 Broadway STE N
Albany, NY 12207
United States
support@myidvault.io